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Conflict Resolution Style Questionnaire
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Conflict Resolution Style Questionnaire
Instructions:
This tool identifies your primary conflict resolution style. The questions are grouped into categories for easier scoring. Choose how often each statement applies to you over the past month:
0 = Never
1 = Rarely
2 = Sometimes
3 = Often
4 = Always
Each response earns points. Add up the scores in each category to find your dominant conflict style.
1. Avoiding Style
I try to avoid the conflict by staying quiet or withdrawing.
0
1
2
3
4
I avoid discussions of conflict to prevent arguments.
0
1
2
3
4
I distance myself from people when conflict arises.
0
1
2
3
4
Total Score for Avoiding:
2. Collaborating Style
I try to find a solution that satisfies both sides.
0
1
2
3
4
I focus on solving the issue calmly and logically.
0
1
2
3
4
I try to understand the other person’s perspective before responding.
0
1
2
3
4
Total Score for Collaborating:
3. Accommodating Style
I give in to the other person’s wishes to keep the peace.
0
1
2
3
4
I focus on what others need rather than what I want during conflict.
0
1
2
3
4
Total Score for Accommodating:
4. Competing Style
I assert my point of view to get my way in the conflict.
0
1
2
3
4
I push hard to win arguments.
0
1
2
3
4
Total Score for Competing:
5. Compromising Style
I seek a middle ground where both sides give something up.
0
1
2
3
4
I try to resolve conflicts quickly, even if it means some give and take.
0
1
2
3
4
Total Score for Compromising:
Scoring and Interpretation
Highest Score:
Avoiding (Score 7–12):
You avoid conflicts to reduce tension, but unresolved issues may linger. Consider learning ways to address concerns constructively
Collaborating (Score 7–12):
You focus on win-win solutions through communication and understanding. This is the most effective style—keep it up!
Accommodating (Score 5–8):
You prioritize others’ needs to maintain harmony but may neglect your own. Work on balancing assertiveness with care.
Competing (Score 5–8):
You prefer to “win” arguments, but this can strain relationships. Try active listening to find mutually beneficial outcomes.
Compromising (Score 5–8):
You value quick resolutions through mutual give-and-take. Sometimes, deeper collaboration may create better long-term solutions.
What’s Next?
If you struggle with conflict, the Zan Center offers counseling to help you develop healthier resolution strategies tailored to your needs.
Disclaimer: This tool is for self-reflection. Consult a professional counselor for personalized advice and support. This scal is a general modified guide tool quationares for Pakistani populations.
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