Welcome to Zan Center. We value your trust and are committed to providing transparent, fair, and supportive policies. Please read the following carefully to understand how we manage services, refunds, privacy, and other terms.

Refund & Cancellation Policy

Consultations

  • Cancellations 24 hours prior: Eligible for a full refund or rescheduling at no additional cost.
  • Cancellations less than 24 hours prior: Non-refundable.
  • No-shows: Missed appointments without notice will not be refunded.

Courses & Programs

  • Refunds available within 7 days of purchase, provided the course has not been accessed or downloaded.
  • Once materials are accessed, no refunds will be issued.

Privacy Policy

At Zan Center, your privacy is our priority.

Information We Collect

We may collect:

  • Name and contact details
  • Health history (where applicable)
  • Payment information
  • Registration or booking details

How We Use Your Information

  • To provide healthcare services
  • To process payments securely
  • To improve our services and offerings
  • To communicate with you regarding appointments, programs, or courses

Confidentiality

  • All medical records and consultation details are strictly confidential.
  • Information will not be shared without your consent, unless required by law.

Data Security

  • Our website uses SSL encryption and secure payment gateways to safeguard your personal information.

Terms & Conditions

By using our website and services, you agree to the following:

  1. Consultations are provided by licensed professionals but do not replace emergency medical care. In emergencies, seek immediate help.
  2. Clients are responsible for providing accurate medical history and information.
  3. Services are non-transferable and must be used by the registered individual.
  4. Zan Center reserves the right to update services, fees, and policies at any time. Updates will be posted on our website.

Shipment / Delivery Policy

Since Zan Center provides healthcare services and digital courses, no physical shipments are involved.

  • Consultations: Confirmed instantly upon payment; details are shared via email/SMS.
  • Digital Courses: Access is granted immediately after successful payment.
  • Reports / Prescriptions (if applicable): Delivered electronically via secure email or patient portal within 48 hours.